Hosting Features
Detailed overview of our features. You will find more
information on our Support
Pages.
POP3 Email Accounts
Create unique email address with your domain name to use on your
computer in Outlook or Outlook Express. This provides a more manageable
system than using web based wmail addresses and they are much more
professional. No more obscure addresses because your name is taken.
Webmail
Access all your email addresses from any computer in the world.
This can be done from your control panel or directly by typing:
https://webmail.yourdomain.com/ Login using your
email address username and password, then you can read and send
emails along with managing your address book.
Autoresponders
Create automatic replies to email addresses. This can be used any
time and is especially useful when going away and you wish to notify
any who sends you an email that you will not be able to reply til
you return.
Email Aliases
As well as having your email accounts, you are able to create aliases
that point to a specific email address. For example, if you have
yourname@yourdomain.com as a POP3 account then you can
create aliases like admin@yourdomain.com and emails to
this address will automatically come through on thje yourname@yourname.com
address.
Spam Protection
Each email account comes with a Spam Alerting Service
which flags up emails from known spammers. Rules can then be created
to block future emails from although this feature should be used
carefully as you could block legitimate emails. It is more useful
at immediately identifying spam.
Web Space
All our packages come with a large amount of space
suitable for any size web site. Of course if you need more then
we can give you more as an optional extra.
FTP Access
Each package also comes with FTP Access which is the
best way to transfer your site from computer to Internet. There
are plenty of free FTP Packages around but we recommend using FTP_Pro
from Ipswitch, click
here for the site.
Bandwidth
Each package has a different amount of Bandwidth available.
This can be upgraded for an additional cost. If a site goes over
its monthly bandwidth limit, then they will be charged £0.005
per Mb.
Sub-Domains
Not only can you have www.yourdomain.com but you can create
sub-domains like: images.yourdomain.com or catalogue.yourdomain.com.
This allows you to split up your web site into different sections
which can be useful for larger sites. This is an advanced feature
that requires a higher level of skill to operate correctly, so please
use this feature with caution.
DNS Management
This feature should not be used unless you are very familiar with
DNS settings. Is is all to do with where your domain name is pointing
and how it setup. If you want to point the domain to another IP
address, then this is where you would change the settings. But be
aware any changes could cause all aspects of your site to fail.
On-Line Control Panel
This is a new feature we are offering clients and allows you to
manage your domain yourself. It makes changing little settings much
easier and without asking our support to do it for you. From your
control panel you can view all statistics and usage for your site.
Change or view email settings, install extra features onto yur web
site, create new users and much more. The control panel is accessed
by typing in: https://yourdomain.com:8443. You
will then enter a username and password that was allocated to you
when you signed up with us.
Domain Users & Email Users
When you buy a package with us, you get one domain user account.
This allows you to login to your control panel and manage your account.
From their you can also set up additional domain users, if your
account type allows you to. Domain Users can access and change all
aspects of their domain name and site within their limits. You may
only want to allow yourself this access to avoid any problems.
If you decide to allocate email addresses to other people, domain
users can set them up and then each person with an email address
will become an Email User. They can login to the control panel but
only have access to their email settings. They cannot alter the
domain settings.
Free Programmes
Every package bought from us comes with a variety
of free programmes that can be added to your site to enhance them.
We do not provide support for the free packages once they are installed
but the web sites of each program are very good and will provide
all the support you need. Please click
here to view detailed information about the included programmes.
Mailing List Tool
Create and manage mailing lists to keep your visitors
up-to-date with changes on your web site.
CGI Support
You have access to a dedicated CGI bin to enable you
to execute scripts on your site. You can get a Free FormMail script
by clicking here. Once you have
the script all you have to do is customise one field and then upload
it to your cgi-bin (Ascii mode) with permissions set to 744.
PHP Support
Write your own pages using PHP scripting. We currently
support PHP 3 & 4. By using PHP with MySQL you can build dynamic
feature rich web sites. To learn about PHP, visit www.php.net
MySQL Databases
Both the business and Enterprise packages come with
databases although the home package can be configured to have one
at extra cost. MySQL is a flexible database solution providing you
with the opportunity to develop more complex sites featuring rich
content. SAome of the free programmes mentioned above require a
database to work. Databases are also required for producing on-line
shops. To learn more about MySQL, visit www.mysql.com
PHPMyAdmin
For those customers that have access to a database,
you will also automatically get this fantastic free programme that
helps you control all aspects of the database. Although this is
an excellent tool, you still need to know what you are doing as
changes are unreversible when working with databases. For more information
on PHPMyAdmin, visit www.phpmyadmin.net
FrontPage Extensions
We can provide support for FrontPage Extensions at
no extra cost. This allows users of the Microsoft product to use
some of the advanced features.
SSI Support (Server Side Includes)
This is an additional scripting language that is available
to be used should you wish to.
SSH Access
The Enterprise Package comes with limited SSH access,
this can be useful to tweak settings on your site but it is only
recommended for very advanced users as it can cause the loss of
data and / or your site.
SSL Certificate
This is an optional extra on all packages, price depends
on level of security you wish to have. It allows the web site to
have its own secure area. This could be used for a members area
or shopping cart. Please ask to discuss price and availability.
Statistics
Every domain hosted comes with a comprehensive statistics
programme that tracks every aspect of the visitors to your site.
This is invaluable when monitoring the effectiveness of any projects.
Your statistics can be accessed via your control panel using your
ftp login details. For help on what the different statistics mean
click here.
Password Protected Directories
If you wish to provide areas of your site that are
only accessible with a password, then this is now possible. Place
your files in a special folder and create a password. This can be
set up from your control panel.
24/7 Email Support
We offer comprehensive support with every package
or service bought from us via email. At present we do not telephone
support but hope to in the future. To contact support, click
here or email: support@dragons-eye.co.uk
User Manuals
There are comprehensive User Manuals available in
our support area which give instructions
on how to use you control panel and other features of your packages.
Daily Backups
We backup the server daily to prevent any data loss
should the server fail. We also recommend that you keep a backup
of your web site yourself. This can be done from your control panel.
Free Domain Name
Our Enterprise package comes with 1 free domain name
for the first year. You will then be charged for re-registration
on an annual basis.
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